Thursday, February 05, 2004

I’ve spent the last 30 hours messing around with getting kinks worked out of my server/password/user name for this site. Yesterday morning, when I arrived home from work and would have liked to post, my site was down. I sent out an emergency email “HELP” to tech support. I received notice later in the day that it was up and running.

I then tried to log on via FTP and FrontPage, no access, user denied, blah-blah-blah. I called tech support. I got a clown that must have been thinking I was laughing all the way through his act. He told me that he would reset my password and user name and then transferred me to customer service without even waiting to see if I could access.

At customer service I got the catch all recording, “You’re very important to us, we are too damn busy to take your call right now, leave a message and we’ll get back to you.”
I tried logging in and couldn’t access anything again. I called tech support right back and got a guy that stated they had upgraded to new servers and moved the old accounts to the new servers, mine being one of them. They had changed my user name and password. (Thanks guys, for keeping me informed.)

He gave me the new one, I logged on through FrontPage and logged out, thanked him, and got ready for my night as a poker dealer.

BTW, when they moved my site, something happened somewhere with the blogging software and archives. Nothing works there…just like starting from square one.
When I arrived home from work this a.m., once again, I couldn’t log on. I called tech support again, got a guy that was going to check it out for me and spent 20 minutes on hold, with a stupid recording playing over and over, just to find out that he couldn’t access it either and he would have to have a senior tech take a look at it.
Umhhh! Sweet, huh? Welcome to the world of bad beats! It’s universal, doesn’t just happen in poker games.

When I got up today, I could access my site but something has blown apart with the blogging software and I’m sick of it. I’m checking out something else but in the mean time, back to the old format…I know this one works.

Later…I’m off to the zoo and the kind of bad beats I can deal with (pardon the pun).