November 14, 2002

Steve from Wyoming stopped in Bellagio tonight. Linda G. was sitting a down at a dead spread and he introduced himself, visited for a few minutes and then went back to his game. He asked Linda to let me know he looked forward to reading me. TKS Steve!
~
“While I’m here!” She said it with her chin thrust forward and hand on one hip as if the only point of view that would ever matter in the free world was hers. She’s a lovely Cocktail Goddess. NOT! Does that mean she will only make one round a night and if you don’t order now, you can’t get a drink until she goes off shift?

She barely slows down as she speeds by the end of each table, “Drinks!” She’s gone in a flash. If she enters the area with a tray full of drinks and someone mistakenly interrupts her delivery by asking for a drink, she quickly spits out, “I’m not taking orders right now.” Damn! Excuse us for making you do your job! Please check back with us when you have time and we’re not in your way.

An hour later, at another table, a smiling, genuinely cute, Cocktail Kewtie Pie, takes orders. The 9 Seat orders Baileys and a cup of coffee, as in separate drinks. The Kewtie Pie goes on a break and low and behold, the Goddess brings the drinks to the table. The 9 Seat tells her he didn’t order Baileys and coffee with whip cream on top and he doesn’t want it.

The Goddess goes into a tail spin, her wings are on fire and she’s in no mood for mercy. “In case you hadn’t noticed, I’m not the girl that took your order.”

The 9 seat proceeded with, “I don’t want all that junk on my coffee.”

The Goddess fired a burst of ammo at him, “Don’t yell at me. I didn’t take your order.”

The 9 seat humbly gave in and told her he didn’t want anything.

The 1 Seat took the drink and tipped her as she sneered, “He doesn’t want all that junk on it.”

She stomped off.

Wow! Service, service, service. What ever happened to the smile? Or ‘Ok, honey! I’m sorry this isn’t what you ordered, but what would you like? I’ll be right back with it!’ Or, ‘As soon as I deliver these drinks, I’ll be right back to take your order.’
Too many times people in the service industry forget that SERVICE is the key word and then they go home bitching because they didn’t make any money. Bummer!

~
A perplexity:
1. The setting, a full game with a list, $20-$40 Omaha 8 or Better.
2. All players have a lot of chips in front of them except the 2 Seat. Which has less than $100.
3. The 2 Seat goes all-in and wins a pot of $300. He also plays every hand and is a tourist but he’s not taking out any more money.
4. With $150 left in front of him, The Big Blind bet $40 and everyone folded to him. He cut off $30 in chips and hesitated, then pulled his bet back and threw his hand away.
5. The Dealerette, left his hand lay, intact, and told him he couldn’t take his chips back after cutting them off. He could reclaim his hand and call the bet in full or leave the $30 and fold.
6. He had a mini-fit and said he didn’t have to call. The Bettor said he didn’t care if the 2 Seat called.
7. Immediately another player, that normally plays higher limit, jumped into the middle of it and stated the 2 Seat didn’t have to call. Even going so far as to ask the 1 Seat what had happened.
What it all boils down to:
1. Why is it that the dealer couldn’t possibly know what they were talking about and just have their word taken for the fact that the guy cut off chips? It’s the dealer’s job to watch what the players are doing so it’s damn possible that the dealer really did know what they were talking about and what the house rule really is since the dealer has worked there since opening.
2. The 2 Seat has already gone all-in and hasn’t opted to add to his stack.
3. There is a list.
4. Why protect the short stacked guy for an obvious infraction so that he can go all-in again?
5. The object of the poker game is to get money into the game so you, as a player, have an opportunity to win something when you have a hand. Not give someone like the 2 Seat another all-in shot at you.
6. Why is it that another player that should know better, just doesn’t stay out of it and let the dealer do their job?
The long and short of it is that Dealerette called for a decision. Before the Supervisor arrived, the Bettor threw his hand away also and pulled his bet back. Dealerette pushed the pot and shuffled up for the next hand.
Think about it the next time you’re playing and this scenario comes up. Do you really want that guy in the game taking a short chipped shot at drawing out on you?

*****
This post by Chanzes when Linda was taking a break from the Diary.